Privacy Policy of farmabenessere.it
farmabenessere.it collects certain Personal Data from its Users.
Data Controller
RAM Apparecchi Medicali srl
Via Casaregis 19/25r
16129 Genova - Italy
REA Genova 434623 - P.IVA 01769610997
Tel: +39 010.5761476
Data Controller's email address: info@farmabenessere.it
Types of Data Collected
Among the Personal Data collected by farmabenessere.it, independently or through third parties, there are: Cookies; Usage data; answers to questions; click; keypress events; events related to motion sensors; mouse movements; position relative to sliding; touch events; email; name; surname; number of Users; session statistics; application launches; number of sessions; duration of the session; page scrolling interactions; pageview; interaction events; page events; Date of birth; IP address; device information; app information; device logs; operating systems; browser information; tongue; telephone number; physical address; geographical position; house number; address; Regional; approximate location; location information; city; Zip code; state; province; county; nation; latitude (of the city); longitude (of the city); metropolitan area; billing address; shipping address; payment information; data relating to the point of sale; in-app purchases; billing information; interaction with products; purchase history; Order ID; User ID; identity document; Tax Code.
Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of the Data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of farmabenessere.it.
Unless otherwise specified, all Data requested by farmabenessere.it is mandatory. If you refuse to provide them, it may be impossible for farmabenessere.it to provide the Service. In cases where farmabenessere.it indicated as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by farmabenessere.it or by the owners of third-party services used by farmabenessere.it has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document.
You are responsible for any Third Party Personal Data obtained, posted or shared through farmabenessere.it.
Methods and place of processing of the Data collected
Processing methods
The Data Controller adopts the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of farmabenessere.it (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.
Place
The Data are processed at the Data Controller's operational offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller. Your Personal Data may be transferred to a country other than the country in which you are located. To obtain further information on the place of processing, the User may refer to the section relating to the details on the processing of Personal Data.
Retention period
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be kept for a longer period due to any legal obligations or on the basis of the Users' consent.
Purposes of the Processing of the Data collected
The User's Data are collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Interaction with social networks and external platforms, Remarketing and behavioral targeting, Advertising, Registration and authentication, Display of content from external platforms, Spam and bot protection, Tag management, Payment management, Platform and hosting services, Contact management and message sending, Statistics and Traffic optimization and distribution.
To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Details on the processing of Personal Data".
Details on the processing of Personal Data
Personal Data are collected for the following purposes and using the following services:
Contact management and sending messages
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also allow the collection of data relating to the date and time of viewing the messages by the User, as well as the User's interaction with them, such as information on clicks on the links inserted in the messages.
Mailgun (Mailgun, Inc.)
Mailgun is an address management and email sending service provided by Mailgun, Inc.
Personal Data processed: surname; email; name.
Place of processing: Germany – Privacy Policy.
Payment management
Payment management services allow farmabenessere.it to process payments by credit card, bank transfer or other means. The data used for payment is acquired directly by the provider of the requested payment service without being processed in any way by farmabenessere.it. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.
PayPal (PayPal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Scalapay (Scalapay S.r.l.)
Afterpay is a payment service provided by Afterpay S.r.l. that allows customers to pay in installments.
Personal Data processed: in-app purchases; address; metropolitan area; Zip code; city; click; Tax Code; surname; county; purchase history; Date of birth; billing information; Usage data; data relating to the point of sale; identity document; duration of the session; email; interaction events; page events; keypress events; Order ID; User ID; billing address; shipping address; physical address; payment information; location information; browser information; device information; app information; interaction with products; page scrolling interactions; IP address; application launches; latitude (of the city); tongue; device logs; longitude (of the city); mouse movements; nation; name; house number; number of sessions; telephone number; pageview; approximate location; geographical position; position relative to sliding; province; Regional; operating systems; session statistics; state.
Place of processing: Italy – Privacy Policy.
Tag management
This type of service is functional to the centralized management of the tags or scripts used on farmabenessere.it. The use of these services involves the flow of User Data through them and, where appropriate, their retention.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC. To learn about Google's use of Data, please see their partner policy and their Commercial Data page.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
Interaction with social networks and external platforms
This type of service allows you to interact with social networks, or with other external platforms, directly from the pages of farmabenessere.it. The interactions and information acquired by farmabenessere.it are in any case subject to the User's privacy settings relating to each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users are not using it. It is recommended to log out of the respective services to ensure that the data processed on farmabenessere.it is not linked back to the User's profile.
Like button and Facebook social widgets (Meta Platforms, Inc.)
The Facebook "Like" button and social widgets are services for interacting with the Facebook social network, provided by Meta Platforms, Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt out.
+1 button and Google+ social widgets (Google LLC)
The +1 button and the Google+ social widgets are services for interaction with the Google+ social network, provided by Google LLC.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
Linkedin (LinkedIn Corporation) Social Button and Widgets
The LinkedIn button and social widgets are services for interaction with the Linkedin social network, provided by LinkedIn Corporation.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out.
X (X Corp.) Social Button and Widgets
X Social Button and Widgets are services that allow you to interact with the X social network provided by X Corp.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
"Pin it" button and Pinterest social widgets (Pinterest, Inc.)
The "Pin it" button and Pinterest social widgets are services for interacting with the Pinterest platform, provided by Pinterest Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy.
PayPal button and widget (PayPal)
The PayPal button and widget are services for interaction with the PayPal platform, provided by PayPal Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: Consult the PayPal privacy policy – Privacy Policy.
Traffic optimization and distribution
This type of service allows farmabenessere.it to distribute its content through servers located throughout the territory and to optimize its performance. The Personal Data processed depend on the characteristics and methods of implementation of these services, which by their nature filter communications between farmabenessere.it and the User's browser. Due to the distributed nature of this system, it is difficult to determine where content is transferred, which may contain User Personal Data.
Cloudflare (Cloudflare, Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. Cloudflare's integration methods provide that it filters all farmabenessere.it traffic, i.e. communications between farmabenessere.it and the User's browser, also allowing the collection of statistical data on it. Personal Data processed: Tracking Tools; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Spam and bot protection
This type of service analyzes farmabenessere.it traffic, potentially containing Users' Personal Data, in order to filter it from unwanted traffic parts, messages and content recognized as SPAM or protect it from malicious bot activity.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a SPAM protection service provided by Google LLC. Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use .
To learn about Google's use of Data, please see their partner policy and their Commercial Data page.
Personal Data processed: clicks; Usage data; keypress events; events related to motion sensors; touch events; mouse movements; position relative to sliding; answers to questions; Tracking Tools.
Place of processing: United States – Privacy Policy.
Advertising
Some of the services listed below may use Trackers to identify you, or use behavioral retargeting, i.e. display advertisements tailored to your interests and behavior, or measure ad performance. For more information on this, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility of disabling such tracking. In addition to any opt-out features provided by any of the services listed in this document, you can read more about how to opt out of interest-based advertising in the appropriate section "How to opt out of interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)
Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms, Inc. This links data from the Meta ad network with actions taken within farmabenessere.it. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy – Opt out.
Google Ads Conversion Tracking (Google LLC)
Google Ads Conversion Tracking is a statistics service provided by Google LLC that connects data from the Google Ads ad network with actions taken within farmabenessere.it.
To learn about Google's use of Data, please see their partner policyand their Commercial Data page.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy.
Registration and authentication
By registering or authenticating, the User allows the Application to identify him/her and give him/her access to dedicated services. Depending on the following, registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some Data stored by the third-party service used for registration or identification.
Google OAuth (Google LLC)
Google OAuth is a registration and authentication service provided by Google LLC and connected to the Google network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Stripe OAuth (Stripe Inc)
Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and connected to the Stripe network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Remarketing and behavioral targeting
This type of service allows farmabenessere.it and its partners to communicate, optimize and serve advertisements based on the User's past use of farmabenessere.it. This is facilitated by tracking Usage Data and using Trackers to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities. Some services offer a remarketing option based on email lists. In addition to the opt-out features offered by the services listed below, you may opt-out by visiting the Network Advertising Initiative's opt-out page.
Users may also opt out of certain advertising features through the corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.
Facebook Remarketing (Meta Platforms, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. which connects the farmabenessere.it activity with the Meta advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt out.
Remarketing with Google Analytics (Google LLC)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity carried out by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie. To learn about Google's use of Data, please see their partner policy and their Commercial Data page.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy – Opt Out.
Platform and Hosting Services
These services are intended to host and operate key components of farmabenessere.it, making it possible to deliver farmabenessere.it from a single platform. These platforms provide the Data Controller with a wide range of tools such as, for example, analytical tools, for the management of user registration, for the management of comments and databases, for electronic commerce, for payment processing, etc. The use of these tools involves the collection and processing of Personal Data. Some of these services operate through geographically located servers in different locations, making it difficult to determine the exact location where Personal Data is stored.
PrestaShop (PrestaShop S.A.)
PrestaShop is a platform provided by PrestaShop S.A. that allows the Owner to develop, operate and host a website dedicated to e-commerce.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: France – Privacy Policy.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of the User's behavior.
Google Analytics 4 (Google LLC)
Google Analytics is a statistical service provided by Google LLC ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of farmabenessere.it, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads from its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. You can find out more about it in Google's official documentation. To learn about Google's use of Data, please see their partner policy and their Commercial Data page.
Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.
Place of processing: United States – Privacy Policy – Opt Out.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the farmabenessere.it pages and interact with them. These services are often referred to as widgets, which are small elements that are placed on a website or application. They provide specific information or perform a particular function and often allow interaction with the user. This type of service may still collect data on web traffic related to the pages where the service is installed, even when users are not using it.
Google Fonts (Google LLC)
Google Fonts is a font style display service operated by Google LLC that allows farmabenessere.it to integrate such content into its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States – Privacy Policy.
Learn how to opt out of interest-based advertising
In addition to any opt-out function provided by any of the services listed in this document, Users may make use of the information on YourOnlineChoices (EU), The Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services, you can manage the tracking preferences of most advertising tools. The Data Controller, therefore, advises Users to use these resources in addition to the information provided herein. AppChoices that helps Users control behavioral advertising on mobile applications. Users can also opt out of certain advertising features through their device settings, such as device advertising settings for mobile phones or ad settings in general.
Further information on the processing of Personal Data
Selling goods and services online
The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The Payment Data collected by farmabenessere.it depends on the payment system used.
Additional information for users in the European Union
This section applies to all users in the European Union, in accordance with the General Data Protection Regulation (the "GDPR") and, for such Users, supersedes any other information that may diverge or conflict with the privacy policy. Further details regarding the categories of Data processed, the purposes of the processing, the categories of recipients of the Personal Data, if any, and further information about the Personal Data can be found in the "Detailed information on the processing of Personal Data" section within this document.
Legal basis of the processing
The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:
- the User has given consent for one or more specific purposes.
- the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures; the processing is necessary to comply with a legal obligation to which the Data Controller is subject; the processing is necessary for the performance of a task carried out in the public interest or for the exercise of official authority vested in the Data Controller; the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.
Learn more about retention time
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be kept for a longer period due to any legal obligations or on the basis of the Users' consent.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the execution of such contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Data Controller may retain the Personal Data for longer until such consent is withdrawn. In addition, the Owner may be obliged to keep Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Your rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, within the limits provided for by law, the User has the right to:
- withdraw consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed.
- object to the processing of their Data. The User may object to the processing of their Data when it takes place on a legal basis other than consent.
- access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. You can verify the accuracy of your Data and request that it be updated or corrected.
- obtain the limitation of processing. The User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.
- obtain the deletion or removal of your Personal Data. The User may request the deletion of his/her Data by the Data Controller.
- receive your Data or have them transferred to another controller. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its unhindered transfer to another controller.
- file a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect their Data.
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of official authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are reminded that, if their Data are processed for direct marketing purposes, they can object to the processing at any time, free of charge and without providing any reason. If Users object to processing for direct marketing purposes, Personal Data is no longer processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
Any requests to exercise the User's rights can be addressed to the Data Controller through the contact details provided in this document. The request is free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, erasure or limitation of processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller shall notify the User of these recipients if he/she so requests.
Additional information for users in Switzerland
This section applies to Users in Switzerland and, for such Users, supersedes any other information that may diverge or conflict with the Privacy Policy.
Further details regarding the categories of Data processed, the purposes of the processing, the categories of recipients of the personal data, if any, the retention period and other information about the Personal Data can be found in the section entitled "Detailed information on the processing of Personal Data" within this document.
Your rights under the Federal Act on Personal Data Protection
Users may exercise certain rights relating to their data within the limits of the law, including the following:
- right of access to Personal Data;
- the right to object to the processing of their Personal Data (which also allows Users to request the restriction of the processing of Personal Data, the deletion or destruction of Personal Data, the prohibition of disclosure of Personal Data to third parties); the right to receive your Personal Data and to transfer it to another controller (data portability); the right to request the rectification of incorrect Personal Data.
How to exercise these rights
Any requests to exercise the User's rights can be addressed to the Data Controller through the contact details provided in this document. Such requests are free of charge and the Data Controller will respond as soon as possible, providing Users with the information required by law.
Further information on treatment
Defense in court
The User's Personal Data may be used by the Data Controller in court or in the preparatory phases for its possible establishment to defend against abuses in the use of farmabenessere.it or related Services by the User. The User declares to be aware that the Owner may be obliged to disclose the Data by order of public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, farmabenessere.it may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, farmabenessere.it and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on farmabenessere.it and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please consult this page frequently, referring to the date of last modification indicated at the bottom. If the changes concern processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data is any information which, directly or indirectly, including in connection with any other information, including a personal identification number, identifies or identifies a natural person.
Usage Data
This is the information collected automatically through farmabenessere.it (including by third-party applications integrated into farmabenessere.it), including: the IP addresses or domain names of the computers used by the User who connects with farmabenessere.it, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, to the parameters relating to the User's operating system and IT environment.
User
The individual using farmabenessere.it who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data relates.
Data Processor (or Processor)
The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Data Controller)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of farmabenessere.it. The Data Controller, unless otherwise specified, is the holder of farmabenessere.it.
farmabenessere.it (or this Application)
The hardware or software tool by which Users' Personal Data is collected and processed.
Service
The Service provided by farmabenessere.it as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to extend to all current member states of the European Union and the European Economic Area.
Cookie
Cookies are Trackers that consist of small pieces of data stored within the User's browser.
Tracking Tool
Tracking Tool means any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, etags, and fingerprinting - which allows Users to be tracked, for example by collecting or saving information on the User's device.
Legal references
This privacy policy has been drawn up on the basis of multiple legislative systems.
Unless otherwise specified, this privacy policy applies exclusively farmabenessere.it.
Last modified: February 7, 2025